GastronomIA
Help Center

How can we help you?

Find answers to the most frequently asked questions about GastronomIA.

Getting Started

Discover GastronomIA and set up your account.

À qui s'adresse GastronomIA ? Est-ce réservé aux professionnels ?
GastronomIA is designed for both gastronomy professionals and passionate home cooks.

The tools adapt to different needs: digitizing personal recipes, simplifying everyday kitchen tasks, or managing the complete organization of a professional establishment.

Several subscription levels are available to meet the needs of occasional users as well as professional establishments.
Where should I start after logging in for the first time?
From the home screen, you can access the main GastronomIA features.

In the top-right corner, you will find quick access to your profile. The two main buttons provide access to recipe scanning and AI-assisted recipe creation.

Shortcuts also give you access to your recipe binders, favorites and various planners. The main menu lets you access recipes, menus, AI tools, orders and planning features at any time.
Where can I edit my profile information?
From any screen, use the Profile access in the top-right corner.

You can complete your personal information, your establishment information and access various settings such as suppliers, orders or team members.
Does adding my kitchen equipment improve AI results?
Yes. By entering your kitchen equipment, GastronomIA can provide recipes and instructions that are better adapted to your working environment.

You can configure this information under Profile → Restaurant → Kitchen Management.

Recettes et IA

Create, digitize, organize and use your recipes.

Comment créer ma première recette ?
From the recipe creation or generation button, several methods are available.

Recipe title
Create a recipe from the name of a dish.

Ingredients
Create a recipe from one or more ingredients.

Quick creation
Quickly generate a starter, main course or dessert using different filters and criteria.

Generated recipes are then available in your recipe area where they can be organized, planned or shared.
Can I review AI suggestions before generating a recipe?
Yes. With each generation, GastronomIA can offer several suggestions based on the dish, ingredients or your search.

You can find these suggestions under My Recipes → Suggestions.

After selecting a suggestion, you can review the ingredients and estimated cost before generating the complete recipe with instructions, allergens and nutritional information.
Où sont stockées toutes mes recettes ?
Every generated or scanned recipe is automatically saved in your recipe history.

You can then organize your recipes using binders and sub-binders and find them through the available sections: history, binders, scans, planning and suggestions.
How do I organize recipes with binders and sub-binders?
Under My Recipes → Binders, you can create a binder and then add as many sub-binders as necessary.

For example: Pastry → Ice Cream & Sorbets.

You can then file your recipes directly from their options menu.
How do I file a recipe in a binder?
Open the recipe options menu (⋮) and select the option to file the dish.

You can then choose the binder or sub-binder where you want to store the recipe.
Can I scan handwritten recipes or recipes from photos?
Yes. The scanning feature can digitize different types of content: handwritten notes, photos from magazines or books, screenshots or photographs of dishes.

GastronomIA then analyzes the content and can automatically complete missing information such as preparation time, instructions, nutritional values or ingredient information.
How do I change the number of portions in a recipe?
From the main recipe view, simply change the number of people field.

Quantities are automatically recalculated according to the new number of portions.
How do I edit the ingredients of a recipe?
From the main recipe view, you can add, edit or delete ingredients.

Simply click an existing ingredient to edit it or use the option to add a new ingredient.
Where can I view instructions, the technical sheet and export a recipe as PDF?
From the recipe, select Create recipe or View recipe if it has already been generated.

You can then edit its content, view detailed instructions or use the PDF option to export, share or print the sheet.
Comment consulter les valeurs nutritionnelles et les allergènes ?
From the recipe options menu (⋮), select the option to display nutritional values and allergens.
Comment puis-je partager une recette ou la publier sur les médias sociaux ?
From a recipe’s (⋮) menu, use the sharing option to share the dish and its visual.

When the recipe is part of a planned menu, you can also share additional information such as the price or the complete menu.

Menus & Planning

Create your menus, plan your week and organize your activity.

How do I create and manage my menus or cards?
In the section dedicated to your menus and cards, you can create a new card or import existing content.

Once your card has been created, you can customize it and export it as a PDF.
Can I plan and share my weekly menus?
Yes. Under Planning → Weekly Menu, you can plan your recipes by category, for example starter, main course and dessert.

The plan can then be exported as a PDF. You can also share your daily menu on social media and add additional information such as the price or a photo of the dish.
Comment programmer la présence du personnel ?
Under Planning → Presence, select the desired time slots and then use the schedule management tool.

You can then select employees and their roles to assign them to the different time slots. Schedules can also be edited individually or for several employees.

Team & Operations

Manage your team, tasks, orders and working time.

How do tasks and mise en place work?
Under Planning → Tasks, you can create and assign tasks by team or by day.

Unfinished tasks can be carried over and reassigned. Team members can also mark their tasks as completed.

Administrators can create tasks based on the weekly schedule or add independent tasks and assign them to team members.
Where do I manage my suppliers and orders?
Under Profile → My Suppliers, you can manage your suppliers’ contact information. You can select existing suppliers or add them manually.

From the Orders section or directly from a recipe, you can add products, create order forms, then send them by email or export them as PDF.
Is there a dedicated employee portal?
Yes. Each employee has a dedicated space.

They can access the time clock, view team and staff schedules as well as the weekly menu.

Employees can also view recipes linked to menus or planning and submit leave or vacation requests.
How do I add team members and manage roles and permissions?
Under Profile → Team, you can add employees, assign them a role or work area and manage their access.

Each employee has a detailed profile where you can manage their role and review their working-time data.

When a new employee is added, they receive an email allowing them to access their employee portal.
Can GastronomIA manage working hours and time tracking?
Yes. GastronomIA includes a time clock and time-management tools available to both administrators and employees.

Administrators can also decide whether employees are allowed to modify their own time entries.

Account & Subscription

Manage your subscription and account information.

Comment fonctionnent les abonnements et la facturation ?
Under Profile → Subscription, you can manage your GastronomIA plan.

Plans include HOME Freemium and Lite, as well as PRO Basic, Advanced and Premium.

You can also view billing information and invoices. New users receive a 30-day free trial of PRO features.
How do I permanently delete my account?
To request the complete deletion of your account and data, email support@gastronomia.ai from the email address associated with your account.

Please provide the information required for us to identify your account and process your request.

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